Hassle-Free Guarantee
We know buying underwear online can feel like a leap of faith. That’s why we keep things simple (and sanitary). If your first pair of Wonderballs isn’t the perfect fit—or you’re just not loving them—don’t sweat, it. Your first pair is on us. No awkward returns, no questions asked, and no need to send used underwear back (because… gross).
How it works:
If you're not 100% satisfied with your first order, just contact us within 30 days of delivery. We’ll issue a refund or send you a replacement. Easy as pulling on a fresh pair.
For anything beyond your first order:
We’re still here to help. Reach out to our customer care team and we’ll do our best to make things right.
At Wonderballs, we’re all about comfort—on your body and in your buying experience. We stand behind every pair we make, so you can feel good where it counts.
📧 Email: customercare@wonderballsusa.com
📞 Phone: 702-726-4600
💬 Live Chat: Use the chat icon on the bottom right of your screen
Please have your order number & account information available for the service rep to assist you.