Last Updated: 6/15/2025
Welcome to Wonderballs! By accessing or using our website at www.wonderballsusa.com, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or making a purchase.
1. Overview
Wonderballs USA (“Wonderballs,” “we,” “our,” or “us”) provides this site as a service to our customers. By using this site, you agree to comply with and be bound by the following terms and conditions.
2. Use of the Site
You agree to use the site for lawful purposes only. You may not use our site or its content for any unlawful, abusive, or unauthorized purpose.
3. Product Information
We make every effort to ensure that the products, descriptions, pricing, and availability are accurate. However, we reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after you have placed an order.
4. Orders & Payment
All orders placed through our website are subject to acceptance and availability. Orders are typically processed within 24–48 hours, Monday through Saturday, excluding holidays. We accept secure payment via major credit cards and third-party payment processors.
5. Shipping & Delivery
We offer free standard shipping within the continental U.S. Orders are shipped via USPS or UPS depending on the delivery address. Shipping confirmation and tracking information are sent via email once your order has been fulfilled. You can track your order or check status through your account on our site.
6. Returns & Exchanges
Due to the personal nature of our products, we do not require returns on worn underwear. If you’re not satisfied with your first order, please contact us within 30 days and we’ll offer a replacement or refund. For details, visit our Returns Page.
7. Intellectual Property
All content on this site, including but not limited to text, images, graphics, logos, and designs, is the property of Wonderballs or its licensors and is protected by copyright, trademark, and other intellectual property laws.
8. Privacy
Your use of this site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Limitation of Liability
Wonderballs shall not be liable for any damages resulting from the use or inability to use the site, or from any content, materials, or services provided. Your use of the site is at your own risk.
10. Modifications
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with the revised date. Your continued use of the site constitutes your acceptance of those changes.
11. Contact Information
If you have questions about these Terms, feel free to contact us:
Customer Care
📧 Email: customercare@wonderballsusa.com
📞 Phone: 702-726-4600
🕘 Hours: Monday–Saturday, 7:00 AM – 4:00 PM PST
