Wonderballs FAQ

1. Are Wonderballs underwear safe for men's health?
Yes! They’re certified OEKO‑TEX® Standard 100, meaning every component (fabric, thread, dye) has been tested and confirmed free from harmful substances 

2. Do you use sustainable materials?
Absolutely. We use ultra-soft Pima cotton blended with Lenzing™ fibers, produced with eco‑friendly closed‑loop processes 

3. What style options do you offer?
We carry four core styles—briefs, short boxer briefs, long boxer briefs, and sport boxers—each in a range of essential colors 

4. I sweat a lot—will they keep me dry?
Pima cotton naturally breathes well. Our sport boxers, with performance design, help manage moisture during activity.

5. How do I find my correct size?
Check our Size Guide under Resources. Log in and review your previous orders there for a smooth experience.

6. Can tight underwear affect fertility?
While snug styles like briefs can raise scrotal temperature, our boxer briefs offer a balance—close to the body, breathable, and supportive 

7. What about chafing issues?
Our boxer briefs and sport boxers have a snug-but-not-tight fit and breathable fabric, minimizing friction and irritation.

8. How should I care for my Wonderballs?
Wash in cold or warm water, tumble dry low. Avoid bleach and fabric softener to maintain fabric integrity.

9. Will the colors fade over time?
Not with proper care. Our dyes meet OEKO‑TEX standards, and cold wash helps preserve fade-resistant colors.

10. Can I order a trial pair?
Your first pair is covered under our Hassle-Free Guarantee—no returns required if it doesn’t fit or feel right.

11. How does the Hassle-Free Guarantee work?
If you're not 100% satisfied with your first order, contact us within 30 days. We'll offer a refund or replacement. No return required.

12. Are Wonderballs underwear good for workouts?
Yes! Especially our sport boxers—moisture-managing, stretchy, and made for movement.

13. Do you have color variety?
Yes—black, navy, gray, sky blue, white, and multi-packs offer great mix-and-match options 

14. Can I subscribe for recurring shipments?
Not yet—consider gifting or multi-packs to stay stocked and save.

15. How do I track my order?
Once shipped, you’ll receive an email with your tracking number. It may take up to 24 hours to show activity.

16. Do you ship internationally?
Currently we offer free standard shipping within the lower 48 U.S. states.

17. What if I receive a defective pair?
Contact us right away at customercare@wonderballsusa.com or 702‑726‑4600. We’ll resolve it fast.

18. What's your environmental commitment?
From OEKO‑TEX and Lenzing certifications to responsibly sourced cotton, sustainability is woven into everything.

19. Do you offer special sizes?
We stick to core sizes S–XXXL designed to fit most men comfortably. Let us know if you need personalized sizing help!